1. Regulatory Compliance & Protected Areas

Roy Safaris Ltd operates in environmentally sensitive areas regulated by TANAPA (Tanzania National Parks), NCAA (Ngorongoro Conservation Area Authority), and WMAs (Wildlife Management Areas). Guests must strictly adhere to all conservation policies and park regulations to ensure wildlife protection and sustainable tourism.

• Park Rules & Regulations: Guests must comply with entry guidelines, conservation fees, and driving route restrictions set by TANAPA, NCAA, and WMAs.
• Respect for Wildlife & Nature: Off-road driving is strictly prohibited to protect ecosystems and minimize animal disturbance.
• Limited Access Areas: Certain areas may have seasonal or conservation-related restrictions, and itineraries will be adjusted accordingly.
• Community Engagement: Interaction with local communities within protected zones must be conducted respectfully and with guided supervision.

2. Reservations, Payments and Cancellation policy and change of circumstances

• Reservations and Payments Policy:
  • A non-refundable deposit of 30% of the total safari cost is required at the time of booking.
  • The remaining balance must be paid at least 45 days before the first date of the scheduled safari.
  • Bookings made within 45 days of departure require full payment upfront.
• Cancellation Policy: All cancellation must be received in writing and acknowledged by our office. The following policy applies:
  • Group booking: This is quoted based on group travelling together, in an event numbers reduce for whatever reason, a prorated costs will be applied to the rest of the group and the following cancellation policy must be read together:-
    • Commitment deposit of 30%: Non-refundable.
    • 60–90 days before departure: 25% of Balance due after deducting deposit made under Commitment deposit.
    • 30–59 days before departure: 50% of Balance due after deducting deposit made under Commitment deposit.
    • Less than 30 days before departure: 100% of the booking value.
      
      
• Change of personal circumstances: Cancellation policy under item 2 above shall apply in an event that you are unable to travel due to personal reasons including but not limited to the following:
  • Change of flight arrangements, missing a connection or geopolitical reasons.
  • Medical emergency, shortening of the tour or personal emergency requiring cancellation of the tour in part or in full.
    
    
• INSURANCE: We strongly recommend that you arrange appropriate insurance cover that will protect you against any change of circumstances. We are taking your booking on an understanding that appropriate insurance cover has been arranged by the booking party either personally or on behalf of the group (If group travel was booked).

3. Unused Services: There are no refunds or credit notes for such instances.

4. Safari Itineraries & Modifications

• Roy Safaris Ltd reserves the right to adjust safari itineraries due to weather conditions, conservation requirements, or park authority regulations.
• Any client-requested itinerary changes are subject to availability and additional costs.

5. Environmental & Wildlife Protection Policies

Roy Safaris Ltd prioritizes sustainable tourism and responsible safari experiences in compliance with protected area regulations.

• Strict No Off-Road Driving Policy: Vehicles must stay on designated tracks to prevent habitat damage.
• Crowd Control at Sightings: Guides will ensure limited vehicles at sightings to prevent overcrowding.
• No Wildlife Interference: Feeding, touching, or disturbing animals is strictly prohibited.
• Eco-Friendly Practices: We promote waste reduction, support conservation programs, and partner with sustainable lodges.

6. Guest Conduct & Guide Authority

To ensure responsible safari operations, guests must follow the instructions of Roy Safaris Ltd guides at all times.

• Guests cannot override guide decisions or pressure guides into violating park regulations.
• Guests Cannot Act as Guides: Only licensed and trained safari guides may lead game drives and interpret wildlife behaviours.
• Strict Prohibition on Driving Safari Vehicles: Under no circumstances may guests operate Roy Safaris Ltd vehicles.

7. Health & Safety Requirements

• Guests must meet Tanzania’s health requirements, including necessary vaccinations.
• Mandatory Insurance Requirement:
  • All guests are required to purchase suitable travel insurance that covers medical evacuation, hospitalization, repatriation, and any eventualities that may lead them to miss part or all of their tour.
  • Roy Safaris Ltd shall not be liable for any losses incurred due to lack of appropriate insurance coverage.

8. Force Majeure Clause

Roy Safaris Ltd shall not be held responsible for any delays, cancellations, or changes caused by events beyond its control, including but not limited to:

• Natural disasters such as floods, earthquakes, or extreme weather conditions.
• Government restrictions, including park closures, changes in conservation regulations, or travel bans.
• Political instability, civil unrest, or strikes affecting safari operations.
• Epidemics, pandemics, or unforeseen health emergencies.
• Acts of God or force majeure events that disrupt normal operations.

In the event of force majeure, Roy Safaris Ltd will make reasonable efforts to adjust safari itineraries or provide alternative options when possible, but refunds may not be available depending on park and travel policies at the time.

9. Responsibility & Legal Disclaimer

• Roy Safaris Ltd shall not be liable for any loss, injury, illness, death, howsoever caused, nor for any costs arising from circumstances beyond its control.
• All safaris are subject to park authority regulations, and guests must adhere to legal guidelines set by TANAPA, NCAA, and WMAs.
• Violations of park rules, unethical conduct, or actions harming wildlife may result in immediate termination of services without refund.
• Guests are solely responsible for purchasing comprehensive insurance coverage that protects them from any risks associated with medical emergencies, trip cancellations, loss of personal belongings, and other unforeseen events.

By confirming a booking with Roy Safaris Ltd, travellers acknowledge and agree to these terms and conditions, supporting ethical safari practices and environmental conservation.